Owners Corporation
Tired of band-aid solutions to ongoing building problems? BSS Group specialises in diagnosing the root cause, saving your owners corporation time, money, and frustration.
End-to-End Support for Your Building
Root Cause Diagnosis
We identify the root cause so problems are fixed properly. Whether its leaking balconies, structural cracking, or persistent dampness.
Full Scope of Works
We identify issues, provide recommendations, and manage trades to oversee the full rectification process.
Dispute Resolution
Experts at helping owners corporations and contractors resolve conflicts swiftly, efficiently, and economically.
Clear Reporting
Our reports cut through the complexity giving you a clear picture of the issue, what needs to happen, and actionable next steps your committee can act on immediately.
Working together to get the best outcomes for your building and its occupants.
Our owners corporation clients consistently tell us how frustrated they are with the cycle of ineffective repairs. Leaking balconies and roofs are among the most common major concerns - and some clients have been dealing with the same unresolved problems for years.
At BSS, we are dedicated to taking the time to listen carefully. Once we understand your situation, our team creates a plan tailored specifically to your needs. We work closely with you at all stages to ensure the project meets your expectations and stays on track.
We can work with you on a single issue or manage every aspect of your building and maintenance requirements. Our building consultants and engineers are equipped with the most advanced technology available to uncover the source of any issue.
How BSS Group Can Help
We provide comprehensive building and maintenance support across a wide range of common property issues.
Building Issues We Handle
- check_circle Leaking balconies, roofs, and windows
- check_circle Rising dampness and moisture ingress
- check_circle Mould investigations and remediation advice
- check_circle Structural issues including building movement and cracking
- check_circle Facade and cladding assessments
- check_circle Car park and basement waterproofing failures
- check_circle Common area maintenance planning
- check_circle Disputes and claims against builders or contractors
Our Working Process
- arrow_forward Listen carefully to understand your specific concerns and history
- arrow_forward Inspect the affected areas using state-of-the-art diagnostic equipment
- arrow_forward Identify the root cause — not just the visible symptom
- arrow_forward Provide a clear, easy-to-read report with actionable recommendations
- arrow_forward Develop a scope of works and cost estimates for rectification
- arrow_forward Manage trades and oversee works to ensure quality outcomes
- arrow_forward Conduct inspections at each stage to verify standards are met
- arrow_forward Support any dispute or VCAT process if required
Our commitment to your owners corporation.
We understand the effort that goes into sustaining a building - maintenance and repairs are just one part of the bigger picture. BSS Group is committed to handling your building concerns as efficiently and painlessly as possible.
- Regular communication and liaison: site meetings and progress updates throughout every project
- Stage inspections: we inspect at commencement, during works, and on completion to ensure our quality benchmark is met
- Transparent reporting: clear, jargon-free reports that give your committee everything needed to make informed decisions
- Professional conduct: courteous, respectful communication with owners, tenants, and contractors at all times
Why band-aid solutions keep failing.
The most common frustration we hear from owners corporation committees is that repairs have been carried out multiple times with no lasting result. This is almost always because the underlying cause was never properly identified - contractors fixed the symptom without addressing the source.
BSS Group's approach is different. Our consultants are building experts, not just tradespeople. We diagnose the building problem driving the issue first, then recommend the most effective and cost-efficient rectification method. This means fewer call-backs, less disruption to occupants, and better long-term outcomes for your building.
What Our Clients Say
"I can't thank you enough for your services over the last 12 months. You provided us with support and advice and helped us through some extremely difficult times. Your calm, pleasant, systematic approach was a breath of fresh air after dealing with a sea of false promises and exhaustive excuses."
"BSS Group have been outstanding. The inspection was detailed and thorough, and the report gave our committee exactly what we needed to move forward with confidence. I cannot recommend this team enough."
"So knowledgeable, helpful and friendly. The team walked us through every step of an unfamiliar process. Without their guidance and ongoing support, we would not have been able to get the right outcome."
Struggling with unresolved building issues in your complex?
Contact BSS Group today. We will diagnose the problem properly and give your committee a clear, practical path forward.